Frequently Asked Questions
What format should my file be in?
Your file needs to be in PDF format. This ensures the layout you send us is exactly what computer it's viewed on. Use our handy link to help convert your file to PDF.
Can you type/proof-read my document?
Unfortunately not - so make sure you’ve checked it thoroughly before sending it over.
Do I need to provide a separate pdf for my colour pages?
No, submit your document as a single PDF, just be sure to enter the correct number of colour/black and white pages when submitting your document.
I’ve filled in my details but I can’t submit my order.
Check your page zoom. On smaller screens, parts of the submission form may be hidden. Try zooming out (“ctrl” + “-“) Check that you’ve filled all fields. If you are still having problems, send